Frequently Asked Questions

Fractly is a fractional real estate investment platform that allows you to own shares of premium Dubai rental properties starting from just $1,000. You earn passive income from short-term rentals distributed proportionally to your ownership.

Instead of buying an entire property, you purchase tokens representing a fraction of the property. Each token gives you proportional ownership rights and entitles you to a share of the rental income.

Yes! Fractly operates under UAE regulations for fractional ownership. All properties are legally registered and each investment is backed by real assets. We provide full transparency on ownership structure and property documentation.

The minimum investment varies by property but typically starts at $1,000 USD. Each property page shows the specific minimum investment required.

Returns come from rental income after expenses. We show estimated yield ranges based on market data, but actual returns may vary based on occupancy and expenses. All estimates include clear disclaimers.

We charge a 2.5% platform fee on investments and a 1% annual management fee. These fees cover platform operations, property management, and investor support.

Yes! You can request to sell your tokens back to the platform or transfer them to another verified investor. Secondary market features are coming soon for easier trading.

Rental income distributions are paid monthly, typically within the first 10 days of each month for the previous month rental income.

We accept USDT (Tether), USDC (USD Coin), and ETH (Ethereum) on the ERC-20 network. Bank transfers may also be available depending on your region.

Yes. We use dedicated wallet addresses and verify all transactions on the blockchain. Each payment receives a unique amount for automatic identification. Always use the correct network (ERC-20) and double-check the wallet address.

Each payment receives a unique amount (e.g., $1,999.53654789) to identify your transaction on the blockchain automatically. Please send the exact amount shown to ensure quick verification.

Most crypto payments are verified within 10-30 minutes after blockchain confirmation. If you sent the exact unique amount, verification is automatic. For any issues, contact support with your transaction hash.

If the amount does not match the unique amount shown, automatic verification will not work. Contact support immediately with your transaction hash for manual verification.

Always use the ERC-20 network (Ethereum mainnet) for USDT and USDC payments. Sending on the wrong network (like TRC-20 or BEP-20) will result in lost funds that cannot be recovered.

KYC verification is required for regulatory compliance and to protect all investors. We verify your identity using government-issued ID and a selfie.

You need a valid government-issued ID (passport, national ID, or driver's license) and a clear selfie. Photos must be clear with all corners visible.

Most KYC submissions are reviewed within 24-48 hours. You will receive an email notification once your verification is complete.

You can request withdrawals from your dashboard. Withdrawals are processed within 3-5 business days to your verified wallet or bank account.

Yes, the minimum withdrawal amount is $100 USD. This helps keep processing costs efficient for all investors.

Real estate investments carry risks including market fluctuations, vacancy periods, and property-specific issues. Crypto payments are irreversible. Always invest only what you can afford to lose.

Your investment is backed by real property with full insurance coverage for fire, flood, and natural disasters. However, market value fluctuations are not insured.